[nzlug] Idea...

Nick Taylor nick at tangerineworks.com
Tue Mar 25 18:57:02 NZST 2008


>> 1) MS support people may (perhaps) be more easily swappable parts than 
>> non-ms. The cost of a £400 an hour member of staff not working easily 
>> eclipses the cost of the software... and that's without getting into 
>> having to re-train every one.

> One of things ECE noticed was that you got more seats per dollar out of
> the unix admin than the ms admins - and the unix network is more
> reliable - so, as they upscale, they've boon adding unix seats by
> preference. (PS. I suspect someone has noticed that the unix guy seems
> to have less work to do too... )

That's the admin side - unless I'm much mistook, we were talking about 
desktops.

I used to work in desktop support when we did the transition from win 
3.1 to win 95. It wasn't too bad actually - in fact I don't think they 
actually retrained anyone - and I got my first support call... going up 
and sorting out printer settings, having never actually seen windows 95 
before, and this was for one of the big 4 accountancy firms in London.

So maybe the transition to Linux could be done without a massive amount 
of retraining. I think I'd pilot it first though. Anyone know if these 
are going on anywhere? I'm kindof out of that loop these days.






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