[nzlug] Broadband bandwidth drop: WTF?

[Mark Foster]

On Mon, 21 Jan 2008, Robin Sheat wrote:

> On Monday 21 January 2008 21:49:33 Cliff Pratt wrote:
>> Ah yes, of course. But if he is being sold 2Mbps that still won't be
>> guaranteed, will it?
> Oh, definitely, it's the "maximum that you will ever have a hope of seeing,
> but don't actually expect to reach it" speed :) Although, if he's getting
> 250kB/s, then it probably is being reached.
>

Fine print usually says 'subject to individual line capabilities'.

If you can't sync at 2 meg or greater, Telecom (used to) indicate that 
they wouldn't garuntee service (i.e. if it was no-go, you're out of luck, 
no refunds..)

The usual reasons are distance from the exchange; they can usually warn 
you if you're on the threshold...