[nzlug] Acer/DSE option

[Shannon Skinner]

Thats strange, they look like NZ numbers to me. I called the technical
support number (0800 223 769) and was told to have my serial number ready,
but no message about calling back during office hours. I hung up before
talking to a "live" person, but was told my position in the phone queue was
6 - wonder how many of them are from this thread ;)


On Tue, Apr 8, 2008 at 9:24 AM, Vik Olliver <vik at catalyst.net.nz> wrote:

> On Tue, 2008-04-08 at 09:01 +1200, Shannon Skinner wrote:
> >   Call Centre *
> > **Cashback **- 0800 864 862 or cashback at acer.co.nz*   Claim
> > registration and
> > enquiries. Telephone operating hours:  Monday to Friday: 11am - 7pm
> > (NZST) *
> > **Sales enquiries **- 09 918 0220*   Product and Sales Enquiries.
> > Operating
> > hours:  Monday to Friday: 10am - 9pm (NZST)  Saturday: 12am - 6pm
> > (NZST)
> > *Technical support **- 0800 223 769*   Hardware Technical Support &
> > Troubleshooting. Operating hours:  Monday to Friday: 9am - 5pm (NZST)
>
> That's not New Zealand. That's Australia, and I get a recorded message
> asking me to call back in office hours (which, for NZ, I am in).
>
> That plus a Linux-hostile website is not giving me a good impression.
>
> Vik :v)
>
>
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