[nzlug] Mailing list and website(s) outage
Nic Bellamy
nic at bellamy.co.nz
Thu May 10 10:31:11 NZST 2007
Hi all,
firstly, if you're not familiar with my name, I'm Nic Bellamy, one
of the pair (the other being Dylan Reeve) that started NZLUG way back
when in the lounge of our flat.
Since then, we've been hosting various Linux-related mailing lists and
websites, mostly using donated hosting.
For those affected by the outage, my apologies for the rather extended
nature of it - they were out from the wee hours of Saturday morning
until late last night.
What happened?
At about 1am on Saturday the 5th, some little <expletive> managed to
gain unprivileged access to the account on our server used by Apache.
This was due to the combination of a vulnerable PHP script, and an
oversight by myself in the rush to get things going again in February
when we had a rather catastrophic hardware failure: I'd forgotten to set
a number of PHP configuration options to improve server security - the
one that bit us in this case was allow_url_fopen.
While the compromise wasn't especially serious in terms of the security
of the server itself, what the attacker then did caused us no end of
grief. They started a packet flood. A _big_ packet flood. Over
200Mbit/second was shooting out of our machine destined for some poor
sods IP in the USA.
This had a serious detrimental effect on the company that was donating
the hosting to us, and also their upstream provider. Following good
industry practise, they of course quickly disconnected the machine.
After this, however, things got a bit painful: we had to wait for quite
a while to gain access to the machine again, which we really needed to
do as the most recent offsite backup I had was nearly a month old -
forever in Internet time. Those helping us did the best they could, but
obviously they had their own problems they had deal with at a higher
priority than us; primarily their upstream provider being rather unhappy
with them.
We've now arranged paid hosting on a virtual server and moved mail over,
and so far the main linux.net.nz website. Others sites will trickle in
later as I restore from backups. We'll have to figure out how to keep
this paid for in the longer term.
Anyway, a big big thanks to Pronet (our most recent host) for their
donation of hardware and bandwith, and a big public apology to them for
causing them so much grief.
Thanks must also go out to our previous host Orcon, who were our home
for many years.
And now, with luck, tonight perhaps I can get to bed before it's time to
be getting up again :-)
Cheers,
Nic.
--
Nic Bellamy <nic at bellamy.co.nz>
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