[nzlug] Being a lazy burger....
Cliff Pratt
enkidu at cliffp.com
Mon Apr 2 19:40:35 NZST 2007
Daniel Pittman wrote:
> Cliff Pratt <enkidu at cliffp.com> writes:
>> Daniel Pittman wrote:
>>> Cliff Pratt <enkidu at cliffp.com> writes:
>>>> Nick Rout wrote:
>>>>> Cliff Pratt wrote:
>
> [...]
>
>>> In other words: I, at least, was talking about "support" in terms of
>>> technical information.
>>>
>>> You seem to be talking about "support" as in "help desk support."
>>>
>>> That probably explains the disconnection in our discussion; I feel a
>>> little happier now understanding how we could have such opposite
>>> views on what I thought were some pretty plain facts. ;)
>> Yes, you are absolutely correct. We were talking about different
>> aspects of 'support'.
>
> Great. Now I understand what went wrong in our discussion. I will try
> and work out how to be more clear about what I mean for the future.
>
>>>> I work with them day in, day out and unless the machine in question
>>>> is running RedHat or Windows, they don't want to know. And then only
>>>> specific versions of RH or Windows. (eg at one time they supported
>>>> RHEL3 but not RHEL4, even though RHEL was, I think, approaching 2
>>>> years old).
>>> Well, RHEL /is/ supported for seven years from the day of release --
>>> at least in theory and contracts. :)
>> Well, yes, RHEL version X is supported by RH from day one. However HP
>> don't support a new version for *ages* after it comes out. It's a bit
>> restrictive.
>
> I confess: I generally find vendor support for Linux next to useless;
> the only reasons I have ever recommended a client buy a name-brand
> server with a Linux license are convenience -- they can't tell me they
> don't do warranty support without a Windows test if they sold Linux with
> the hardware -- and because it doesn't cost any more than a license
> elsewhere.
>
> Which sounds quite similar to your experiences. :)
>
>>> [...]
>>>
>>>> I've had several HP desktop printers and I don't think that I would
>>>> buy another. I would not buy any other brand of Laser Printer
>>>> however, if I could help it. Horses for courses.
>>> I would, personally, avoid the entire desktop printer area as well,
>>> the wretched poorly made nasty costly things that they generally are.
>> Yeah, again I've confused things. When I talk about desktop printers,
>> that's generally for home use.
>
> No, I think we simply violently agree on the topic -- even if I know
> which of the desktop things work well these days, simply because my
> clients and family keep buying the wretched things. :)
>
> For my own use I have a nice, old fashioned network enabled Postscript
> laser printer -- and wouldn't recommend anything but Ethernet connected
> Laser for almost any use.
>
I wonder if they are going to bring out a network ready printer for home
desktops? <someone> is bound to tell me of one, but I looked and looked
and couldn't find one. Not a single printer with an RJ45.
Cheers,
Cliff
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