[nzlug] Being a lazy burger....

[Daniel Pittman]

Cliff Pratt <enkidu at cliffp.com> writes:
> Daniel Pittman wrote:
>> Cliff Pratt <enkidu at cliffp.com> writes:
>>> Nick Rout wrote:
>>>> Cliff Pratt wrote:

[...]

>> In other words: I, at least, was talking about "support" in terms of
>> technical information.
>>
>> You seem to be talking about "support" as in "help desk support."
>>
>> That probably explains the disconnection in our discussion; I feel a
>> little happier now understanding how we could have such opposite
>> views on what I thought were some pretty plain facts. ;)
>
> Yes, you are absolutely correct. We were talking about different
> aspects of 'support'.

Great.  Now I understand what went wrong in our discussion.  I will try
and work out how to be more clear about what I mean for the future.

>>> I work with them day in, day out and unless the machine in question
>>> is running RedHat or Windows, they don't want to know. And then only
>>> specific versions of RH or Windows. (eg at one time they supported
>>> RHEL3 but not RHEL4, even though RHEL was, I think, approaching 2
>>> years old).
>>
>> Well, RHEL /is/ supported for seven years from the day of release --
>> at least in theory and contracts. :)
>
> Well, yes, RHEL version X is supported by RH from day one. However HP
> don't support a new version for *ages* after it comes out. It's a bit
> restrictive.

I confess: I generally find vendor support for Linux next to useless;
the only reasons I have ever recommended a client buy a name-brand
server with a Linux license are convenience -- they can't tell me they
don't do warranty support without a Windows test if they sold Linux with
the hardware -- and because it doesn't cost any more than a license
elsewhere.

Which sounds quite similar to your experiences. :)

>> [...]
>>
>>> I've had several HP desktop printers and I don't think that I would
>>>  buy another. I would not buy any other brand of Laser Printer
>>> however, if I could help it. Horses for courses.
>>
>> I would, personally, avoid the entire desktop printer area as well,
>> the wretched poorly made nasty costly things that they generally are.
>
> Yeah, again I've confused things. When I talk about desktop printers,
> that's generally for home use.

No, I think we simply violently agree on the topic -- even if I know
which of the desktop things work well these days, simply because my
clients and family keep buying the wretched things. :)

For my own use I have a nice, old fashioned network enabled Postscript
laser printer -- and wouldn't recommend anything but Ethernet connected
Laser for almost any use.

Regards,
        Daniel
-- 
Digital Infrastructure Solutions -- making IT simple, stable and secure
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