[nzlug] Being a lazy burger....

Cliff Pratt enkidu at cliffp.com
Sun Apr 1 21:22:00 NZST 2007


Nick Rout wrote:
> Cliff Pratt wrote:
>>
>> I'm being a lazy burger and asking before I've done the research....
>>
>> So, how do these USB attached printers and MFCs go on Linux? I've 
>> always used parallel printers till now. In this case I'm using CUPS on 
>> Ubuntu....
>>
>> Do they
>>
>> a) all go, no problems
>> b) some do, some don't
>> c) Don't bother to go there
>>
> my HP PSC 2210 works in its entirety, prints, scans, (sends)faxes and 
> the cardreader works too. In fact it works better than it did under 
> windows, which was not at all due to some undiagnosable error, probably 
> linked to my VIA USB chipset. But it works under linux. Support HP, they 
> support open source. Do check the individual model first though.
> 
As I said before, I don't believe that HP *does* really support open 
source. They do support RedHat. I work with them day in, day out and 
unless the machine in question is running RedHat or Windows, they don't 
want to know. And then only specific versions of RH or Windows. (eg at 
one time they supported RHEL3 but not RHEL4, even though RHEL was, I 
think, approaching 2 years old). They won't even raise an Incident 
Number in their systems!

However, if you get through to one of the local people, they will 
generally help you out whatever the OS. The local people are white hats, 
not red hats.

Incidentally, I don't blame RedHat for this - they could not possibly 
support all the possible configurations of Linux and other OSS out 
there. It would be prohibitively expensive.

I've had several HP desktop printers and I don't think that I would buy 
another. I would not buy any other brand of Laser Printer however, if I 
could help it. Horses for courses.

Cheers,

Cliff



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